The government has decided to take the help of technology by creating an online portal to solve the problems of the members of the 1,20,540 registered housing societies in Maharashtra!

Society members can now register their
grievances online through the portal. At the
same time, people can get information about the action being taken on the complaint online from the comfort of their homes. Currently, citizens have to come to the municipal offices to register their complaints.

Arrangements are also being made to guide
people properly on the portal. For this, the
rules of the registered housing society will be available on the law portal. Along with this, detailed information about which complaint and where to register will also be available on the portal!

Out of 1,20,540 registered societies in the
state, around 35,000 societies are in Mumbai alone. While other societies are located in Thane, Navi Mumbai and Pune. Most of the complaints related to maintenance, society elections, excessive expenditure, dissatisfaction with the society management committee and other reasons are registered only in MMR. For this reason, a committee of members of other housing federations including Mumbai, Thane, Navi Mumbai and Pune has been formed to create the portal. The portal will be created as per the instructions of the committee and will be live by April end 2023!

People can register their complaints online,
but they will get justice offline. After registering the complaint online, the
concerned parties will be called to the office
and their statements will be heard. A decision will be taken after that.

Around 1000 complaints are registered every month across the state. At the same time lack of proper information and understaffing of the concerned department further adds to the problems of the people. Online process will enable speedy work and people will get speedy justice.

This is a massive step in terms of addressing the problems of members in every housing society! I can see the real estate industry being regulated slowly but surely, one step at a time!

PS : Don’t worry, the moment the portal is ready I will post the link online for ya’ll ✌️

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